Privacy Policy

Last updated: March 07, 2026

Lucky Ride ("we", "our", or "us") operates the Lucky Ride mobile application. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our app and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Precise Location Data: Because the Service is a ride-hailing and courier platform, we collect precise location data from your mobile device to match riders with drivers, show trip progress, and calculate fares. This data is collected even when the app is in the background if a trip is active.
• Camera and Media: We request access to your camera and gallery to allow you to take and upload profile pictures, vehicle photos, and identity documents (for drivers).
• Personal Information: During registration, we collect your Name, Email Address, and Phone Number. For drivers, we also collect license and vehicle registration details.
• Usage and Device Data: We collect information on how the app is accessed and used, including device model, operating system, and unique device identifiers (for crash reporting and security).

2. Use of Data

Lucky Ride uses the collected data for various purposes:

• To provide and maintain our Service (e.g., location tracking for rides).
• To notify you about changes to our Service.
• To provide customer support.
• To monitor usage of our Service and detect technical issues (via Firebase Crashlytics).
• To process payments and manage your Wallet.

3. Disclosure of Data

We may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights, or prevent wrongdoing.

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal data, including secure database encryption and token-based authentication.

5. Service Providers

We may employ third-party companies, such as Google Maps (Location) and Firebase (Crashlytics & Authentication), to facilitate our Service or assist us in analyzing how our Service is used.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.